Pricing, trials, and canceling
SAGE's pricing is deliberately simple. Sign up free, get 5 fixes on the house, then choose between Pro ($25/mo) or free-forever whenever you're ready. One price for Pro, one cancel button, no tier jumps, no per-location surcharge.
Signup is free — no card
Every new shop starts with a 5-fix signup bonus. Sign up with just your email, first name, and store name — no credit card. SAGE pre-loads the first 5 fixes from your public audit into your dashboard, and you approve each one so SAGE can write it through whatever platform you've connected (Shopify, Square, Mailchimp, and so on). That happens before we ever talk about money.
After 5 — pick your lane
When you try your 6th fix, SAGE shows a plan picker with two choices side-by-side:
- Pro — $25/mo, 14-day free trial, card up front, cancel anytime. Unlimited fixes, full email and SMS campaigns, scheduling, social routing, and writes to connected platforms SAGE can safely support.
- Free forever — no card, ever. 1 fix per week (resets Monday UTC), limited read-only Today’s list, all connections stay linked for grounding.
Until you try that 6th fix there's nothing to decide — no auto-charge, no lockout, no countdown clock.
The number (Pro)
$25 per month, flat. It doesn't go up as your catalog grows, your list grows, or you connect more channels. If you open a second location and want a separate SAGE instance for it, that's a separate $25/mo — otherwise one account covers your work.
The 14-day Pro trial
When you choose Pro from the plan picker, your card goes on file and a 14-day free trial begins. You get the full paid experience: Today's list, unlimited fixes, email and SMS campaigns, scheduled posts through connected social routes, and supported platform writes.
SAGE emails reminders at T-3 days, T-1 day, and the day your trial ends. If you haven't canceled by then, the first $25 charge runs and Pro continues seamlessly. Cancel mid-trial and you're never charged — your shop drops to the free-forever plan with nothing deleted and every connection still linked.
The free-forever floor
Free-forever is a real floor, not a hostile trap. You keep:
- 1 fix per week, every week, forever (resets Monday UTC) — apply the single most-impactful fix SAGE flagged that week.
- Today's list stays visible (limited/read-only) so you can still see what SAGE would do.
- All connections stay connected — we read data to keep the digest grounded; we just don't write on the free plan beyond that 1 weekly fix.
- Your customer list stays yours — CSV import and export work both directions.
Free-forever does not include email or SMS campaign sending, social publishing or cross-posting, scheduling, or Google Business Profile posts — those each write to external accounts on your behalf and live on Pro. You can upgrade to Pro in a single click anytime.
Canceling
Open your dashboard and click Manage billing. That opens your Stripe Billing Portal, where you can cancel your subscription in one click. The subscription stays active through the end of the period you already paid for, then drops to the free-forever plan. No retention screens, no "are you sure" flow, no reactivation fee if you come back later.
Updating cards or billing details
Same portal. Stripe handles everything about your card and your billing email; SAGE never sees the card number itself.